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Lucas Loo

F&B marketing strategist and designer based in Kuala Lumpur. Over 10 years of experience across branding, visual design, social media, and digital marketing. Currently running KIIPT, an AI-assisted engagement company helping F&B brands turn content, campaigns, events, and customer interaction systems into stronger store visits and repeat engagement.

Now

Solo Entrepreneur

KIIPT AGENCY

2023 - Present

Solo entrepreneur running an AI-assisted F&B engagement company. Strategy, design, social media, web development, event campaigns, and customer engagement systems for restaurant and lifestyle brands.

KIIPTPLAY

Customer Engagement System

2026 - Present

Built a QR-based game and voucher engagement system designed for restaurant campaigns, customer signups, reward collection, and repeat-visit activation.

Founder & Artist

Xtoryline

2025 - Present

Personal art and music brand. Black and white illustrations, prints, and original compositions. 14k followers on Instagram.

Relevant focus

F&B Marketing & Engagement

Social media management, restaurant branding, event campaign planning, QR games, voucher campaigns, AI-assisted content workflows, and customer engagement strategy for restaurants that need attention to connect back to real customer action.

AI-Assisted Coding / Vibe Coding

Using AI coding tools to plan, build, debug, and ship websites, dashboards, automations, prototypes, and customer engagement systems faster. Comfortable turning rough ideas into working products through AI-assisted development workflows.

Selected F&B work

Palsaik Korean BBQ

Multi-outlet Korean BBQ brand

Social media direction, campaign planning, event marketing, content strategy, and customer engagement work for a restaurant group with multiple KL outlets.

View case study

Palbok Korean BBQ

Recent KIIPTPLAY game campaign

Recently ran a KIIPTPLAY game successfully at Palbok, bringing QR-based participation, voucher rewards, and in-store customer engagement into a live restaurant campaign.

View case study

Grande Cafe

Cafe branding & launch identity

Full brand identity, hand-drawn logo illustration, colour system, signage, packaging, and launch collaterals for a cafe brand built from scratch.

View case study

Experience

Senior Graphic Designer

Doo Group / Doo Technology

2022 - 2024

Brand enhancement and branding for a financial services and software company. Design projects for the company's partnership with Manchester United F.C. Subsidiary brand logos, visual identity, social media, merchandise, and interior design direction.

Senior Digital Designer

Fireworks Solutions

2022

Digital marketing and innovation agency. Built subsidiary brand image, UI/UX app design, and web design.

Graphic Designer

Axxel Marketing

2021 - 2022

Product and gift design for a corporate gift supplier. Licensed partnerships with Disney, Marvel, and others.

Lead Designer

mushROOM Management Corporation

2019 - 2021

Hospitality branding agency in Sabah. Branding projects for hotels and F&B businesses.

Junior Graphic Designer

Graphon

2017 - 2019

Marketing agency in Sydney. Logos, branding, marketing collateral, website designs, and posters.

In-House Graphic Designer

Allthread Industries

2016 - 2017

Standee, brochure, and flyer design for an industrial manufacturer in Sydney.

Visual Merchandising Assistant

Pavilion KL

Education

Bachelor of Design (Communication Design) with Distinction

RMIT University, Melbourne

2015 - 2017

Advanced Diploma

Raffles College of Higher Education, KL

2012 - 2014

Recognition

Golden Key International Honour Society

2017

Based in

Kuala Lumpur, Malaysia